When do I receive my funds?
If you are accepted as a merchant with no restrictions (Most are accepted), then your funds will be directly deposited into your account in two to three business days after you batch the order. Batching is a simple process that just requires you to review (the order) and then click to submit !!

How long does it take to get an approval?
Once we have received your completed application, it takes 2-3 business days for an approval. The complete e-commerce setup takes 5-6 business days.

What is a Chargeback?
A Chargeback of $15 is charged to a merchant when a consumer claims their card has been charged and the merchant has not delivered the product or performed the service. The $15 (along with the original charge to the consumer) is debited back to the merchant.
A chargeback fee is NOT charged when a merchant processes a return of a charge to a consumer.

Who is the Bank?
Who am I getting the merchant Account from?
Goemerchant.com works with many processors and banks. Some of our primary partners are Nova Information Systems, Online Data Systems, CardService International, and Card Processing Systems. These processors give special program pricing to us and allow us to give you the very "Most" for your money.

Do I need to open a checking account with another bank?
No, all funds are credited and program charges are debited from the checking account that you provide with your application. Visa/MC will NOT accept personal accounts. So you will need a "Business checking account".

What is 2.29% discount rate, and 30 cent transaction fee? How does that work?
Visa & Mastercard and the processor take a fee for every transaction. It works like this. On a $100 sale, the discount rate of 2.29% would deduct $2.29 from the $100 sale. There is a 30 cent transaction fee charged to each order. Therefore, on the $100 sale, the processor would keep $2.79 , giving you, the merchant a net of $97.21.
Note, some banks deduct this fee at time of sale, while most deduct it as a total of charges at the end of each month.

How does the $15 Monthly Minimum work?
In the example above, you the merchant would pay $2.79 cents in total transaction fees on that order. The bank has a minimum of $15 per month in transaction charges. So if you did not do another order for the month, they would charge you the additional $12.21 to cover the $15 monthly minimum. If you do zero orders a month, you will be charged the $15 monthly minimum. If you do $15 a month or more in transaction charges, then you pay no minimum.